Frequently Asked Questions

All answers about 77eb in one place

Deposits, withdrawals, bonuses, cricket betting, casino games, and responsible gaming — everything you want to know, all in one place.

We created this FAQ page to make your experience on 77eb as smooth as possible. From depositing money to live casino, cricket betting, or responsible gaming — direct answers to the questions players ask most are provided below. If you cannot find an answer to your question, contact us via our 24/7 live chat or email.

All FAQs

How to Deposit

Log in to 77eb, go to the "Deposit" option, and select Nagad. Send money to the designated merchant number via Nagad Send Money, then enter the transaction ID in the cashier to confirm. The minimum deposit amount is just ৳100. Once successfully verified, the balance will be added to your account within a few minutes.

77eb does not charge any deposit fee. However, bKash's own service charge may apply, which is deducted according to bKash's own rules. When depositing, make sure you are sending to the correct merchant number and entering the reference number accurately. The minimum deposit per transaction is ৳100.

We support the most popular methods in Bangladesh: bKash, Nagad, Rocket, Upay, and bank transfer (including Dutch-Bangla Bank, Islami Bank, and various other major banks). The minimum deposit is ৳100 for all methods. If one method is not working, try another or let us know via live chat.

The minimum withdrawal amount is ৳800. After submitting a withdrawal request, the money generally arrives through your chosen method within 30 minutes to 3 hours. There may be slight delays during busy periods, but our team always processes requests as quickly as possible.

The process for Rocket and Upay is broadly the same — select your preferred method from the cashier, make the payment to the displayed number, and submit the transaction reference. The minimum deposit is ৳100 for each. If you face any issues, contact us via live chat with a screenshot and we will help you promptly.

Responsible Gaming

A few warning signs: spending more than your budget, repeatedly playing to recover losses, hiding your gaming from family or friends, disruptions to sleep or work — these may be signs of a problem. If any of these apply to you, please take a break and read our responsible gaming page.

Yes. You can request a cooling-off (temporary break) for a set period or a longer-term self-exclusion. To make this request, contact us via live chat or email [email protected]. It is not possible to keep the account active during an exclusion period.

Yes, let the support team know your preferred deposit limit and they will set it for you. This is an important tool for responsible gaming. Increasing a limit takes relatively more time, but decreasing one takes effect immediately.

No. 77eb strictly follows a 21+ age policy. Age verification may be required during registration or withdrawal. If you suspect that a minor is using the platform, please notify support immediately.

Cricket Betting

In live betting, you can place bets in real time while a match is ongoing. Markets such as runs at the end of an over, the next wicket, or runs in the last 10 overs change with each moment. You need to make decisions quickly, as markets can close at any time.

Match Winner is the simplest — which of the two teams will win. Toss Winner, Top Batsman, Total Runs (Over/Under), runs in the first over of an innings, and Tournament Winner are also very popular. For example, in a Bangladesh vs India match, "Match Winner" would be a common market.

An accumulator, or 'acca', combines multiple selections into a single bet. If all selections are correct, the total winnings are much higher, but if even one is wrong, the entire bet is lost. It is more exciting but also carries more risk. If you are looking for a chance at a bigger reward with a smaller stake, you can go for an acca.

Decimal odds are straightforward — odds × stake amount = total return (including stake). Example: on a ৳100 bet with odds of 2.50, you would receive ৳250 if you win, giving a profit of ৳150. Odds below 1.00 do not occur in practice; the higher the number, the lower the chance of winning but the greater the reward.

If a match is completely abandoned or results in a no-result, the Match Winner market is generally voided and the stake is refunded. If a result is declared via the Duckworth-Lewis method, bets are usually valid in most cases. Please read our terms and conditions for specific rules.

Casino & Table Games

Yes, 77eb's live casino is fully mobile-friendly. You can enjoy high-definition live streams on any Android or iOS browser with a good internet connection. No separate app download is needed — just play directly in your browser.

In a live dealer game, a trained dealer manages the table live via video stream from a studio. You can see real cards or a real roulette wheel, and you can also chat with the dealer through live chat. Results are determined by real events, not software.

Different tables have different limits — there are lower-limit tables for new players and higher-limit tables for experienced ones. The minimum and maximum bet for each table is clearly displayed in the lobby, so you can check before you sit down.

In Teen Patti, each player receives three cards; the hand with the highest rank wins. Andar Bahar is even simpler — a central card is placed and you guess whether the matching card will fall on the 'Andar' (left) or 'Bahar' (right) side. Both are easy to learn and quick to play.

Yes, Baccarat is actually very simple — you just need to bet on one of three outcomes: Player, Banker, or Tie. The dealer draws the cards and determines the result, so no special skill is required. The Banker bet has a slightly higher chance of winning, though a small commission applies to it.

The welcome bonus wagering is calculated on the bonus amount only, not on the deposited amount. Example: if you deposit ৳1,000 you will receive a ৳2,000 bonus and start with a total of ৳3,000. Once you have placed a total of ৳2,000 bonus × 25 = ৳50,000 in bets, you will be able to withdraw your bonus winnings.

Still have questions? We are always ready to help

Our support team is available 24 hours a day, 7 days a week in both Bengali and English.

Live Chat
Click the live chat button on the site for instant support — active 24/7.
Email Support
[email protected] — email us for detailed questions.