77eb's Privacy Policy

1 Introduction & Overview

77eb is a safe and reliable online entertainment platform that provides casino games and sports betting services for users in Bangladesh. We place the highest importance on the privacy of our users. This privacy policy ("Policy") explains how 77eb collects your personal information, the purposes for which it is used, how it is stored, and the circumstances under which it may be shared with third parties.

This policy applies to the 77eb website (https://77eb.lat), mobile applications, and all related services. It takes effect whenever you use our platform. If you disagree with any terms of this policy, please refrain from using our services and contact us for assistance.

2 What Information We Collect

77eb collects various types of information to ensure a secure and smooth service for you. This information falls into two main categories:

2.1 Information You Provide Directly

When you register on our platform or use our services, you voluntarily provide the following information:

• Full name and date of birth (for age verification — only for those aged 21 or above)
• Email address and mobile number
• Residential address
• National ID card or passport details (for identity verification)
• Financial transaction information (related to bKash, Nagad, Rocket, Upay, or bank transfers)
• Password and security question answers

2.2 Information Collected Automatically

When you browse or use our platform, the following technical information may be collected automatically:

• IP address and device type
• Browser name and version
• Activity logs on the platform (login time, game history, betting transactions)
• Cookie and local storage data (discussed in detail below)
• Referral source (how you arrived at our site)

3 Purpose of Using Your Information

77eb uses your information only for specific and legitimate purposes. We never use your information for unnecessary or irrelevant activities.

• Account management and verification: Confirming your identity, verifying your age, and keeping your account secure.
• Service delivery: Processing gaming, betting, and financial transactions.
• Customer support: Responding to your complaints or questions and resolving issues.
• Security and fraud prevention: Detecting suspicious activity and maintaining platform security.
• Technical improvement: Enhancing platform performance and user experience.
• Legal compliance: Meeting applicable legal regulations and regulatory requirements.
• Communication: Notifying you about important policy changes or account-related matters.

4 Sharing Information with Third Parties

77eb may share your information with third parties only in the limited and specific circumstances described below:

4.1 Service Provider Partners

We work with certain trusted technology and payment providers to operate the platform. These partner organizations may access your information solely to deliver the contracted services and may not use it for any other purpose.

4.2 Legal Obligations

If we are required by a court order, a lawful directive from a government authority, or applicable law, we may disclose your information to the relevant authority. In such cases, we will make every legally permissible effort to notify you.

4.3 Fraud and Security Protection

If we have reason to believe that fraud, money laundering, or other illegal activity is taking place through an account, information may be shared with the relevant investigating agencies.

4.4 Business Transfers

In the event of a merger, acquisition, or asset transfer, your information may be transferred to the new owner. In such cases, we will notify you in advance and ensure protections equivalent to those in this privacy policy.

5 Cookies & Tracking Technologies

77eb uses cookies and similar technologies to improve platform performance and personalize the user experience.

5.1 Types of Cookies

• Essential cookies: These are necessary to maintain login sessions and for security. Without them, the platform will not function properly.
• Functional cookies: Used to remember your preferences (such as language settings).
• Analytics cookies: Collect anonymous statistics to understand how the platform is being used.

5.2 Cookie Controls

You can disable cookies from your browser settings. However, please note that disabling essential cookies may prevent some key features of the platform from working properly.

6 Data Protection & Security Measures

To keep your information secure, 77eb follows the highest industry-standard security practices:

• SSL/TLS encryption: All data transmission on our platform is protected by SSL encryption.
• Encrypted storage: Sensitive information (such as passwords and financial data) is stored in encrypted form.
• Two-step verification: Two-step verification is available for account security.
• Regular security audits: Our system security is reviewed and tested on a regular basis.
• Access controls: Only authorized staff can access your personal information, and they are bound by confidentiality agreements.
• Firewall and intrusion prevention: Advanced technical measures are in place to prevent unauthorized access.

7 Data Retention Period

77eb retains your personal information only for as long as necessary. We consider the following when determining how long to retain data:

• Information needed to provide services is retained for as long as your account is active.
• After an account is closed, certain information may be kept for a defined period to meet legal obligations.
• Financial transaction records are retained in accordance with applicable law.
• Once the required period has passed, data is securely deleted or anonymized.

8 Your Rights

You have the following rights regarding your personal information. Contact us to exercise these rights:

8.1 Right to Access

You may request a copy of the information we hold about you at any time. We will respond to your request within a reasonable timeframe.

8.2 Right to Rectification

If any information we hold about you is incorrect or incomplete, you may request a correction. You can update some information yourself by going to your account profile.

8.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, some information may not be deletable due to legal obligations or legitimate interests.

8.4 Right to Object to Processing

In certain cases, you may object to the processing of your information. We will carefully consider your objection.

8.5 Right to Data Portability

You may request to receive your personal information in a structured, machine-readable format.

9 Privacy of Minors

77eb is strictly not for anyone under the age of 21. Our platform does not knowingly collect any information from minors. Age is verified at the time of registration, and if any account is found to belong to someone under 21, it will be closed immediately and the associated information will be deleted.

If you become aware that a minor is using our platform, please contact us.

10 International Data Transfers

77eb primarily serves users in Bangladesh. In some cases, your information may be processed on servers located in other countries to deliver our services. In such cases, we ensure that:

• Adequate data protection measures are in place in the country to which the data is transferred.
• Third-party partners are contractually bound to follow privacy standards equivalent to ours.
• Maximum encryption is used for all international data transfers.

11 Policy Changes & Updates

77eb reserves the right to update this privacy policy as needed. When a significant change occurs, we will:

• Post a special notice on the platform.
• Update the "Last updated" date at the top of the policy.
• Notify you via your registered email for significant changes.

Continued use of the platform after an update will be considered acceptance of the new policy. If you have any questions about changes, please contact us.

12 Complaints & Contact

If you have any questions, concerns, or complaints about this privacy policy, please contact us. We are available 24/7 to assist you.

• Email: [email protected]
• Live chat: Use the live chat feature on the platform (support is available in both Bengali and English)
• Hours: 24/7 in accordance with Bangladesh Standard Time (BST, UTC+6)

Upon receiving your complaint, 77eb will investigate promptly, take appropriate action, and keep you informed.