77eb's Complete Terms & Conditions

1 Definitions & Applicability

In this document, "77eb", "we", and "platform" refer to the online casino and sports betting service of 77eb, operated through the website https://77eb.lat. "User", "you", and "player" refer to any person who accesses or uses this platform in any way.

These terms and conditions apply to all 77eb services, including website browsing, account creation, deposits, withdrawals, bonus claims, and participation in any game. These terms must be read together with our Privacy Policy and Responsible Gaming Guidelines.

If you have difficulty understanding any section in your native language, please contact our support team. Failure to understand the terms due to a language barrier will not be accepted as grounds for an appeal against account closure or fund holds.

2 Eligibility & Age Limit

To open an account and use the services at 77eb, you must meet the following eligibility requirements:

• You must be at least 21 years of age.
• You must operate the account entirely on your own behalf and in your own interest — not on behalf of any other person.
• You must provide accurate and complete personal information.
• Each user may operate only one account.
• You must not have been previously permanently banned from 77eb.

77eb reserves the right to request age or identity verification at any time. Ignoring a verification request may result in the temporary suspension of your account.

3 Account Registration & Security

3.1 Registration Process

All information you provide when creating an account at 77eb must be truthful, accurate, and complete. Providing false information may result in account termination and forfeiture of any funds earned.

3.2 Login Security

It is your responsibility to keep your login credentials (username and password) completely confidential. Allowing any other person to access your account is prohibited. If you suspect any unauthorised access, contact [email protected] immediately.

3.3 Single Account Policy

Each user may operate only one account. Creating multiple accounts using the same device, IP address, or payment method is strictly prohibited and will be treated as fraud.

3.4 Updating Account Information

If your contact details or payment method change, please update your account promptly. 77eb will not be held responsible for withdrawal issues caused by outdated information.

4 Deposits & Withdrawals

4.1 Deposit Methods & Limits

77eb currently accepts the following payment methods: bKash, Nagad, Rocket, Upay and bank transfer (such as Dutch-Bangla Bank, Islami Bank, BRAC Bank). The minimum deposit amount for each method is ৳100.

4.2 Withdrawal Methods & Limits

The minimum withdrawal amount is ৳800. Withdrawals are generally processed within 30 minutes to 3 hours. However, additional time may be required if identity verification or a compliance process is ongoing.

• Withdrawals will only be made to the same payment method used for the deposit.
• 77eb may request additional documents for identity verification if needed.
• Wagering requirements must be met before withdrawing a bonus balance (see Section 5 for details).
• 77eb reserves the right to temporarily hold withdrawals in cases of suspected suspicious activity.

4.3 Currency

77eb processes all transactions in Bangladeshi Taka (BDT / ৳). Any currency conversion charges applied by your bank or mobile banking provider are the responsibility of the user.

5 Bonuses & Promotions

5.1 Welcome Bonus

New users will receive a 200% bonus on their first deposit, up to a maximum of ৳5,000. For example:

• Deposit ৳1,000 → ৳2,000 bonus → Total balance ৳3,000
• Deposit ৳6,000 → ৳5,000 bonus → Total balance ৳11,000

5.2 Wagering Requirements

A 25x wagering requirement must be met before the bonus amount becomes withdrawable. Wagering is calculated on the bonus amount only — not on the deposit amount. Example: ৳2,000 bonus × 25 = ৳50,000 in wagers must be placed before the bonus can be withdrawn.

5.3 General Bonus Rules

• Each user may use a promotion only once.
• Multiple bonus offers cannot be combined at the same time unless explicitly stated.
• Bonus balances can never be withdrawn directly — only winnings generated from a bonus are withdrawable after the specified conditions have been met.
• Using fraudulent or risk-free betting strategies to gain bonuses will result in the bonus being cancelled.
• 77eb reserves the right to modify, suspend, or cancel any promotion.

5.4 VIP Program

77eb's VIP program has four tiers. Weekly cashback is available at each tier:

• Bronze: Up to 0.3% weekly cashback
• Silver: Up to 0.6% weekly cashback
• Gold: Up to 0.9% weekly cashback
• Platinum: Up to 1.2% weekly cashback

VIP tier is determined based on a player's overall activity. The specific criteria for advancing to a higher tier can be found in your personal account dashboard.

6 Gaming Rules

6.1 Fair Play

77eb ensures fair play across all games. Our platform uses Random Number Generator (RNG) technology, which is impartial and verifiable. There is no possibility of manipulating or influencing game outcomes.

6.2 Technical Issues

If a round is left incomplete due to a disconnection, software error, or any other technical issue during gameplay, 77eb will investigate and provide a fair resolution. However, 77eb is not responsible for issues related to your internet connection or device.

6.3 Betting Limits

Each game has its own minimum and maximum betting limits, which are displayed in the game interface. Betting limits may vary when playing with a bonus balance.

6.4 Game Providers

77eb features content from world-class game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, PG Soft, and JILI. Each game provider's own rules may apply.

7 Prohibited Activities

The following activities are strictly prohibited and may result in immediate account termination and forfeiture of funds:

• Operating multiple accounts or using another person's account.
• Using a false or fake identity.
• Abusing bonus terms or bonus arbitrage.
• Any form of hacking, software manipulation, or unauthorised access to the platform.
• Using automated software, bots, or any other unauthorised technology.
• Using the platform for money laundering or illegal activities.
• Threatening, harassing, or abusing other players or 77eb staff.
• Exploiting platform vulnerabilities or bugs to gain an unfair advantage.

In the event of any of the above violations, 77eb will conduct an investigation and may take legal action if necessary.

8 Limitation of Liability

77eb makes every effort to operate a safe and reliable service. However, 77eb bears no liability for the following:

• Service disruption caused by internet outages, bandwidth issues, or the user's device.
• Transaction delays caused by issues with third-party payment providers.
• Loss resulting from unauthorised third-party access to an account (due to the user's own negligence).
• Money lost through gambling based on the user's own decisions.
• Unforeseen technical failures beyond our control.

77eb's maximum liability will in no circumstances exceed the amount of the specific transaction in question. 77eb is not liable for indirect losses or lost earnings.

9 Privacy & Data Protection

77eb takes the protection of your personal information very seriously. All data transmission is secured by SSL encryption. We never sell your information to third parties.

We may use your information for the following purposes:

• Account management and identity verification.
• Payment processing and fraud prevention.
• Meeting legal obligations.
• Providing customer service.
• Platform development and improving the user experience.

For full details on privacy, please read our Privacy Policy page.

10 Account Closure & Suspension

10.1 Closure at the User's Request

You may send a request to close your account at any time by emailing [email protected]. The account will be closed after all valid withdrawable balances have been paid out.

10.2 Closure or Suspension by 77eb

77eb may suspend or close any account without prior notice for the following reasons:

• Any violation of these terms and conditions.
• Failure to cooperate with the identity verification process.
• Suspicion of fraud or money laundering.
• Self-exclusion request (as part of responsible gaming).

10.3 Self-Exclusion

If you are experiencing problems controlling your gambling, you may voluntarily suspend or permanently close your account. Please visit our responsible gaming page for more details.

11 Complaints & Dispute Resolution

If you have any complaint or dispute, please contact our support team first. 77eb is committed to investigating all complaints fairly and impartially and providing a resolution.

11.1 Complaint Submission Process

1. Send an email with full details to [email protected].
2. Or speak directly with the support team via live chat (available 24/7).
3. Please include the subject of your complaint, the date, and the relevant transaction ID (if applicable).

11.2 Resolution Process

After receiving a complaint, the support team will investigate as soon as possible and keep you informed. For complex disputes, escalation to senior management may occur.

77eb's final decision will be unbiased and based on a review of all relevant information.

12 Changes to Terms & Contact

12.1 Notice of Changes

77eb reserves the right to modify these terms and conditions at any time. For significant changes, we will notify you by email or via a notice on the platform. Continued use of the platform after any changes will be considered your acceptance of the new terms.

12.2 Severability

If any provision of these terms is found to be invalid or unenforceable, that provision will be removed and the remaining terms will continue to be fully effective.

12.3 Contact

If you have any questions about these terms and conditions, please contact us:

• Email: [email protected]
• Live Chat: 24/7 support in Bengali and English