Where can I get help if I think I have a gambling problem?

Contact 77eb's live chat directly — support in Bengali is available 24/7. You can also email support@77eb.lat. Our support team will help you confidentially and without judgment.

For ages 21+

77eb Responsible Gaming —
Let fun be safe and mindful

The joy of playing is truly joyful only when it stays within limits. 77eb is committed to keeping you safe.

21+

This platform is only for individuals aged 21 or older

What does responsible gaming mean?

Online gaming and betting can be an exciting source of entertainment — but it is only healthy and enjoyable when you play mindfully and with a plan. 77eb believes that every player's safety and mental wellbeing is the top priority.

Responsible gaming means keeping to your budget, managing your time, and treating gambling as a hobby — not as a livelihood or a way to relieve stress. Gambling always carries financial risk — sometimes you lose, sometimes you win. That is why understanding your limits and playing accordingly is very important.

Remember: 77eb is for entertainment only. Placing more bets in an attempt to recover lost money is never a solution — it only makes the problem worse.

Our Protection Tools

We provide a number of effective tools to keep your gaming experience safe on the 77eb platform.

Set Deposit Limits

Set your own maximum daily, weekly, or monthly deposit amount. Once a limit is set, it takes effect immediately. Requests to increase a limit take at least 7 days to process — so you cannot deposit extra in a moment of impulse.

Session Time Limits

After you have been playing for a set amount of time, the platform will automatically alert you. Set your own session time limit — in hours or minutes — so you stay aware of how long you have been playing.

Self-Exclusion

If you feel your gambling is getting out of control, take a break from your account for a set period. You can choose anything from 7 days up to permanent exclusion. Once this decision takes effect, it cannot be cancelled before the set period ends.

Time-Out or Taking a Break

As a lighter alternative to self-exclusion, temporarily close your account for anywhere from 24 hours to 30 days. During this break you will not be able to log in — even if you feel like playing. Give yourself the chance to pause.

Age Verification (21+)

To open an account on 77eb, you must be 21 years of age or older. We follow a strict age verification process to protect minors. An account cannot be completed without proof of identity and age.

Round-the-Clock Support

For any issue, our support team is ready to help 24/7 via live chat and email ([email protected]). Support is available in both Bengali and English.

Recognise the Signs of a Gambling Problem

If any of the following signs appear in you, it may be time to seek help:

Playing repeatedly in an attempt to recover lost money
Trying to stop playing but failing to do so
Becoming absorbed in gambling while pulling away from family, friends, or work
Taking on debt or borrowing money to fund gambling
Feeling restless, irritable, or anxious when not playing
Neglecting important things (eating, sleeping, relationships) because of gambling
Hiding the amount you gamble from people close to you

Build Healthy Playing Habits

Responsible players follow these guidelines:

Set a fixed budget before you start playing and do not go beyond it
Treat gambling as entertainment, not as a source of income
Avoid playing when you are under stress or feeling anxious
Take regular breaks and keep time for other hobbies and family
Do not get carried away after a win and place larger bets
Do not play at all while under the influence of alcohol or sleeping medication
Never use money set aside for daily essentials as a bet

How to Use the Protection Tools

Log in to your account

Find the 'Responsible Gaming' menu

Select the 'Responsible Gaming' option in your profile.

Set your preferred limits

Choose what you need — deposit limits, time limits, or self-exclusion.

Confirm

Once you confirm the change, it will take effect immediately. Contact support chat for assistance.

Important: Lowering a deposit limit is immediate — but a request to increase a limit takes at least 7 days to process, for your own protection. Once self-exclusion begins, there is no option to cancel it before the set period ends.

Protecting Minors

77eb is only for individuals aged 21 or older. As a guardian, it is also your responsibility to ensure that no minor is able to use this platform.

Do not leave your computer or phone logged in around children or teenagers
Keep your account password secure — do not share it with anyone
Enable parental controls on your device so minors cannot access gaming sites
If you suspect a minor has used your account, contact support immediately

Our Commitment

77eb ensures that age is verified at the time of registration for every new account. Registering with a false age will result in permanent account closure, and all deposited funds may be forfeited.

SSL encryption and a secure identity verification process keep our platform safe for players in Bangladesh.

Do Not Hesitate to Seek Help

Gambling addiction is a real problem, and seeking professional help for it is not a sign of weakness — it is a sign of courage.

Live Chat

Talk to us in Bengali on our live chat 24/7. Share any concern you have.

Email Support

[email protected] — write to us in detail and we will respond promptly.

Support from family and friends

Let a family member or trusted friend know about your situation. If you cannot cope alone, ask for help.

About 77eb's support team: Our support representatives are available in Bengali and English around the clock, 24 hours a day. For any question or request related to responsible gaming, reach out directly via live chat or email — we will help you without judgment.

Questions and Answers About Responsible Gaming

The 77eb platform is only for individuals aged 21 or older. Age is verified at registration, and providing false information may result in permanent account closure.

Yes. On 77eb you can set daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately. If you want to increase a limit, you must submit a request and wait at least 7 days.

Self-exclusion means blocking access to your own account for a set period of time. You can deactivate your account temporarily starting from 7 days, or permanently. To do this, go to your profile settings, click on the 'Responsible Gaming' option, and choose self-exclusion. Once active, it cannot be cancelled before the period ends.

A time-out is a temporary break from 24 hours up to 30 days, suitable for short pauses. Self-exclusion is longer-term — from 7 days up to permanent. If you feel the problem is serious, self-exclusion is the better choice.

Contact 77eb's live chat directly — support in Bengali is available 24/7. You can also email [email protected]. Our support team will help you confidentially and without judgment.

If a family member is struggling with gambling addiction, start by having an open conversation with them. Inform the 77eb support team — we can help take the necessary steps on the relevant account. Seeking help from a professional psychologist or counsellor is equally important.

Play responsibly,
enjoy the fun

Welcome to the world of entertainment — but always keep your limits in mind. Log in to 77eb now and explore our games and protection tools.

77eb Responsible Gaming —Let fun be safe and mindful